Harsha detectiveagency

TERMS AND CONDITIONS

Before to hire us, you have to read and accept these terms below.

1. An important condition! Any case requires certain time for preparation, checking the data and the reliability of client (usually it takes 3-5 days depending on the complexity of your case). So, if you intend to hire us, then please, make your decision, provide us with the exact data and fulfill your payment in good time.
2. Guarantee. If we are unable to meet our engagements or to find the requested information for some reasons, then we undertake to refund the money to a customer. We always give to our customer as much as possible reliable search results. In many cases we can fulfill an additional investigation according to special agreement with a client. 2.2. The client realizes and agrees that due to specificity of investigative work a certain risk exists always. We can not provide 100% guarantee of success in all cases. On behalf of the client we try to obtain maximum necessary information, so it is unreal to avoid all errors. However we can promise and guarantee to minimize the risk as much as possible (almost to 0%). In the case of disclosure on unforeseeable consequences the client undertakes not to blame the investigators about possible destruction of his life, etc. In most such cases the object just needs a convenient reason to stop private/business relationships with the client. Client must clearly understand it.
3. As a rule we do not take cases of search of people, who was missing (unaccounted-for) for more than 3 years ago or the connection was lost more than 15 years ago.
4. We are not engaged in opening of apartments, blackmail and knock out of duties.
5. We do not put bugs on phone; we do not trade in detailed elaboration of the account of subscribers of cellular communication.
6. We do not enter the client in error concerning prospects of the client's affair and we do not forge the results of the investigation.
7. We do not work without the prepayment of expenses (under the "compensation only for result" scheme). We work only with 100% prepayment.
8. We do not work with clients which purposes are not clear to us or cause doubts.
9. Remember! Before to take concrete business each our potential client passes preliminary check by us concerning safety of his intentions. We reserve the right for us to not answer and to not take business of the client without any explanatory.
10. We do not work with clients who do not leave coordinates for a feedback.
11. We do not finish and do not alter the work started by other detective firms and private detectives.
12. If it will be found out during the investigation, that the client already employed others investigators without notification to us, we reserve the right to stop or significantly detruncate the investigation because of security reasons.
13. After ordering our services (during the investigation and in certain period after the investigation) do not contact the object and do not try to fulfill any parallel (simultaneous) investigation until our people will have finished with the work. Else it will make any further works impossible. All you have to do during the work is just to wait while our people are collecting the information. Any investigative process is not easy,therefore each thing has big importance. To make any mistakes is not acceptable.
14. After the investigation will have been completed by us and especially during the investigation you should not tell the object (for example, your woman-scammer) about our used methods. Else this object will change her (his) strategy immediately (for example, she will be sending her letter through a different computer). So, it will complicated her identification for us considerably next time and consequently those scammers will make their fraud again and again to obtain benefit. But you and new victims will be lose.
15. As you understand, you must inform the object neither about the investigation nor especially about the methods we apply for the investigations. The object should know neither of our company, nor about this investigation, nor about our methods, nor about your possible discovery.
16. All possible reclamations are accepted by us in the term under 15 days since the receiving the report by the client.
17.1. In order to start we need your payment. To plan our work usually we need your pay not later than 4-5 days before the start date. We do not have any responsibility if the client failed to pay on time. In this case the work can be started later on.
17.2. The agreed price is remaining valid during 3 days term. After that we reserve the right to change the estimation of the work price and duration depending on our further calculated expenses. For example, if a client address us after 1 month again regarding the same case, then the price can be different by 10-20% or even more, duration can be different 2 times, etc. The client must know and accept this term.
18. By accepting these terms the client concludes the contract with the Harsha detective Agency. He/her guarantees proper fulfillment of the agreement's terms.
19. All possible reclamations are accepted by us in the term under 15 days since the receiving the report by the client. If the client has any problem with his: payment, receiving of regular states, undelivered E-mails, problems with the object of investigation, etc, then the client MUST address us in short term at first to resolve this problem. Not to contact with third parts or persons. Otherwise it can lead to violation of Privacy policy, information disclosure, etc, and, so stop all further work for his case.